PRIVACY POLICY

Last updated: 20/06/2026.

Welcome to IX LAB. We respect your privacy and are committed to protecting the personal data and system information we collect.

This Privacy Policy explains how IX LAB and our tracking systems collect, use, store, and share information when you visit websites equipped with our tracking code or when you directly use our services.

1. Information We Collect Due to the nature of providing a tracking and analytics platform designed to monitor user activity and project statistics, our system automatically collects the following types of data via scripts, cookies, and similar technologies: - Behavioral & Interaction Data: Page views, time on page, click events, navigation history, and real-time online user status. - Device & Browser Data: IP addresses, browser types, operating systems, language preferences, and screen resolutions. - Geographic Distribution Data: Based on IP addresses, we collect generalized geolocation data (e.g., city, country) to map user distribution and demographics. - Client-Provided Information: If you are a partner registering to use IX LAB's dashboard and systems, we collect your name, email, and authentication credentials for account management purposes.

2. How We Use Your Data The information we collect is strictly used for the following purposes: - To provide centralized analytical dashboards and website performance reports for partners and clients who install the IX LAB tracking code. - To monitor, maintain, and improve the stability of our servers and databases. - To detect, prevent, and mitigate fraudulent activities, cyberattacks, or system abuse.

3. Cookies and Tracking Technologies Similar to standard Tag Management systems, our tracking infrastructure relies on Cookies and browser-based storage (Local Storage/Session Storage) to: - Identify unique visitors without ascertaining their real, offline identities. - Remember active browsing sessions to ensure the accuracy of our statistical data. - End-users have the right to manage or refuse Cookies through their web browser settings. However, disabling Cookies may affect the system's ability to record accurate tracking statistics.

4. Data Sharing and Disclosure IX LAB is committed to never selling or renting personal data or client analytics data to any third parties for independent advertising purposes. We only share data under the following circumstances: - Service Providers: We may grant limited access to hosting and virtual private server (VPS) providers that maintain our infrastructure, provided they adhere strictly to our data security standards. - Legal Requirements: When formally required by law enforcement agencies or to protect the legitimate legal rights and properties of IX LAB.

5. Data Security and Retention Data is securely stored on our servers and databases using appropriate technical and organizational measures to prevent unauthorized access, loss, or destruction. Analytics data is retained only for the period necessary to fulfill project statistics tracking, after which it is automatically deleted or anonymized according to our internal data lifecycle policies.

6. User Rights Subject to applicable data protection laws, you (as a partner or an end-user) have the right to: - Request access to, update, or delete personal information that our system currently stores. - Opt-out of being tracked by IX LAB's analytics systems.

7. Contact Information and Governing Law This policy is governed by and construed in accordance with the laws of Vietnam. For any questions, concerns, or requests regarding data privacy, please contact our team in Ho Chi Minh City via: - Organization Name: IX LAB - Support Email: ixlab@ixlab.vn